Arian Diesel Launches Nationwide Roadside Assistance Program at Shiraz Auto Show

Khodrocar - Designed specifically for Arian Diesel’s fleet of medium and heavy-duty trucks, the program offers on-site breakdown assistance, emergency repairs, remote technical support, and access to fully equipped tow trucks. Company representatives explained that the system leverages a trained team of technicians and an advanced GPS dispatch network to ensure rapid response times across the country.

The launch event—held in the presence of industry professionals, media representatives, and a large number of visitors—was met with strong interest, highlighting Arian Diesel’s continued investment in customer care and operational reliability. As the official distributor of JAC and SHACMAN commercial vehicles in Iran, the company introduced this initiative as part of its broader customer-first approach, aiming to deliver fast, professional, and reliable support to its clients.

The centerpiece of this new service is Arian Diesel’s roadside support vehicle—a fully equipped mobile workshop capable of operating 24/7, every day of the week. Designed to meet the emergency needs of drivers on the road, the unit is outfitted with advanced tools and staffed by expert technicians, allowing it to provide in-place repairs and technical diagnostics without delay.

Built with a focus on JAC-branded trucks, the service unit serves as a smart solution to maintain transport continuity and minimize fleet downtime. According to the company, JAC truck owners experiencing mechanical issues while on the road can contact the dedicated emergency hotline to request immediate assistance. Services include on-the-spot minor repairs, quick diagnostics, parts replacement, and towing to authorized service centers if necessary.

This initiative follows a series of infrastructure upgrades by Arian Diesel in recent years, including the expansion of its dealership network, the rollout of smart warranty cards, the launch of online after-sales platforms, and advanced training programs for its technical staff. The roadside assistance program complements these efforts by directly addressing the growing demand for fast and dependable service availability.

The new support vehicle is essentially a fully functional mobile workshop, outfitted with specialized equipment such as a pneumatic jack, air tank, Italian-made crane, and a 227-piece tool kit, among other advanced gear. This comprehensive setup positions it among the most capable roadside units currently operating in the country.

At present, the system is active in five major provinces, with plans to expand to four additional regions in the coming months. This nationwide rollout is aimed at improving service